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Terms & Conditions

Stock Availability & Delivery
All orders placed on the website are subject to availability and will be delivered as soon as possible . If you have an urgent delivery deadline please make sure you contact info@thesilverjewellery.co.uk to check for availability before purchasing.
If the item you have ordered is not available then we can offer you a refund or an alternative item of equal value. Differences in value will be refunded or charged accordingly.
All orders placed on the website are subject to complimentary Special Delivery postage & packing within the UK. If you require your package to be sent outside the UK then additional postage fees may apply and we can quote delivery charges upon receipt of your order.
It is important that the addresses supplied by you to us are accurate and you are responsible for making arrangements to receive the goods or collect the goods from the local sorting office (should you be out at the time of delivery, you should do as quickly as possible.)
 
Price & Payment
The prices quoted on this website include Special Delivery postage & packing within the UK. Deliveries outside the UK will incur an additional postage fee.
Payments via major credit or debit cards.
Payments accepted are, Major credit/debit cards (excluding American Express), cheques and cash (only if paying in person - please do not send cash through the post. We accept no responsibility for any loss or theft to cash sent in the mail).
If you would like to pay by credit/debit card directly over the phone, please contact us at info@thesilverjewellery.co.uk to arrange a callback. Please do not email your card details due to security risks.
If you are paying by cheque, then full cheque guarantee card details should be written on the back of the cheque, along with the registered address of the card.
Cheques should be made payable to Vamp London
 
Damages
If you receive goods that are damaged, faulty or different from the item that you ordered please get in touch info@thesilverjewellery.co.uk and we will endeavor to solve the issue as quickly as possible.
 
Trade Descriptions Act
We endeavor to show the correct dimensions and descriptions or each product but as each item is hand made there may be slight differences in the item you receive and the product pictured.
We strive to make each stone colour as close to the product pictured but some may vary due to the natural material of the gemstones.
Sriga has the right to change or remove information and prices without notice.
 
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
 
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
 
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
 
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
 
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
 
 
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
 
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
 
Guarantee
We guarantee your satisfaction.
 
Privacy Policy
Sriga do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
 
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
 
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.