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Shipping Policy

UK Delivery - Delivery costs are free and is for a ‘Royal Mail Special Delivery’ service.
 
International Delivery - The parcel will be sent by ‘Royal Mail International Signed For’ service.
Most orders are dispatched within 24hrs.
If your Order is urgent or required by a specific date, then please ensure that you email us at info@thesilverjewellery.co.uk
We always use Royal Mail Special Next-Day service to deliver our orders, this is very secure and will require someone to sign for your parcel. The afternoon before your parcel is due to be delivered you will receive a Dispatch Notification via e-mail.
 
Your rights to return goods are protected under the EU Distance Selling Directive.
 
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
 
Any goods returned should be in saleable condition and include the original packaging.
 
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
 
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.